We guarantee satisfaction. If you are not 100% satisfied with your order please send it back to Jahmu PBC, 7715 Post Road #523, North Kingstown, RI, 02852 with a brief note explaining your dissatisfaction. Be sure to include your name, email address, and order number (if you have it) so we can look up and refund your order. Shipping charges will not be refunded (unless you received the wrong product or your order was damaged during shipping.) We appreciate your feedback and strive to satisfy every customer.